Emergency Repairs

Please note that all maintenance and repairs must be organised by About Time Real Estate, including those that occur after-hours. In the event of an after-hours emergency, tenants must contact About Time Real Estate by phoning 0467074599 or via FB Messenger, as these are important after hours emergency contacts. If tenants arrange their own repairs, they may be held accountable for any expenses incurred. 

Extreme Emergencies

If you are experiencing an extreme emergency, such as flooding, fire, severe storm damage, burglary, or you are unable to turn off the gas, power, or water, please call one of the emergency services below:

State Emergency Service: 13 25 00

Water Authority: 13 13 75

Alinta Gas: 13 13 52

Western Power: 13 13 51

Police, Fire, and Ambulance: 000

In the event of an emergency, please notify About Time Real Estate as soon as you can. If you are unable to get through to us, please leave a detailed message, and we will get back to you as soon as possible. This is part of our emergency repair procedures to ensure your safety. 

If you become locked out or lose your keys, we are happy to lend you a key to gain access during normal business hours. However, if this occurs outside of business hours, you will need to call a locksmith to gain entry, which will be at your own expense. 

Please advise About Time Real Estate if you are experiencing an emergency or if you have had cause to call the emergency services so we can follow up.